Customer login
Sign in to your account to download your purchase again, view invoices and manage the computers linked to your licence.
Help
PDF Suite help and customer support
Find your licence, install PDF Suite on a new computer, fix a conversion problem or reach a human. Start with the topics below and contact support if you are still stuck.
Installation and activation
Run the installer, enter the serial number from your order confirmation, and PDF Suite activates immediately. Reinstalling on the same computer does not consume an extra activation.
Troubleshooting
Most issues are solved by updating to the latest maintenance build, running the installer as administrator, or checking that the source PDF is not password protected.
Contact support
Write to support@pdfsuite.io with your order number, Windows version and a short description of the problem. We reply within one business day.
Frequently asked support questions
Still need a hand with PDF Suite?
Email support@pdfsuite.io with your order number and we will get back to you within one business day.